USER EXPERIENCE


If you have pushed a door when you had to pull it, or pressed the ‘Wait to walk’ signal button in a hurry to cross the street, or couldn’t find what you were looking for in a website (although you did find it a couple of days ago), you already know what UX is about. UX stands for User Experience. It encompasses all aspects of the interaction between people and the products, services and systems they use.
Our UX team is ready to help your startup, organization or institution thrive by delivering the best possible experience to your clients and users.
WHAT OUR
UX
TEAM
CAN DO FOR YOU
LET'S CHAT
  • Solve a specific problem your team detected.
  • Determine which version of your product works best for your users.
  • Validate/reroute your idea through early user research.
  • Understand and prioritize problems to create feasible and efficient solutions.
  • Identify your target audience and analyze their behavior when interacting with your product.
  • Hand-to-hand guidance on how to deliver a better experience to your clients and users.
And more.

Familiar with UX?
Explore our recommended UX bundles


The
Architect

BEST FOR


Pinpointing problems and solving them.

SERVICES


UX Audit + Redesign
The Money
Architect

BEST FOR


Pinpointing problems in the checkout flow and solving them.

SERVICES


Checkout UX Audit + Redesign
The
Listener

BEST FOR


Knowing who your audience is and how to speak to them.

SERVICES


Personas + Scenarios + Empathy Map
The
Sailor

BEST FOR


Evaluating how navigation and site structure is helping or preventing users from achieving their goals.

SERVICES


Blink test + First click test + Card sorting/tree testing
The
Anthropologist

BEST FOR


Understanding how your product could solve the needs of your target audience in their daily task flow.

SERVICES


Ethnography/netnography + User interviews
The
Observer

BEST FOR


Observing how your users behave when user your product.

SERVICES


Usability study + clickstream + eye tracking analysis
The
Meddler

BEST FOR


Asking your users about their attitudes toward your product.

SERVICES


True intent study + online survey

Know exactly what you need? See our featured services


User Experience (UX) Audit or Heuristic Review
UX Audit & Workshop
Checkout UX Audit
Moderated Usability Test
Unmoderated Usability Test
Tree Test
Card Sorting
Competitive Analysis
True Intent Study
Usability Talk
Storyboard
User Interviews

User Experience (UX) Audit or Heuristic Review


A way to pinpoint less-than-perfect areas of a digital product, revealing which parts of a site or app are causing headaches for users and stymieing conversions. As with financial audits, a UX audit uses empirical methods to expand an existing situation, and offer heuristics-based recommendations for improvements, in this case, user-centric enhancements.
BEST FOR
:
Live websites/apps that have been causing problems for unidentified reasons.
DURATION
1-2 weeks
CLIENT
Low
DELIVERABLE
PDF report
AREA
Research
CYCLE
As needed
BETTER FOR
Late/Launched

Interested in our UX services but not sure how they work?


Single page heuristic analysis
Short version of a deep UX audit aimed at a single page.
Competitive analysis of 2 home pages
Short version of a UX competitive analysis from 2 competitors’ home pages.
Case study presentation
15-minute talk about UX and it’s importance for the business and the clients.
UX brief talk
15-minute presentation about a hand-picked case Talpor solved.
REQUEST A DEMO