WaveReview

VISIT THE SITE

WaveReview is an online tool that helps its customers handle and receive reviews from their clients in social review sites like Yelp, TripAdvisor and Amazon. Customers can create automated emails, quickly reply to negative reviews and amplify the reach of positive ones.

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Our Approach


We worked with the former developers and documented all the former processes. We wanted to improve the site’s usability so we started using the app heavily and conducted a UX Audit to take a better path towards redesign. We started to redesign the WaveReview app to improve its workflow and ease of use.

The Challenge


To take a project developed by another team and make it ours while causing the minimum impact possible for the business. The main goal was to bring support to customer issues and implement new features that help users to make their businesses grow, and, at the same time, show them the impact that Wavereview has on their performance.
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The Result


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“talPor was recommended to me by an A list senior Python developer. A guy that gives conferences to top programming/geekout conferences around the world. I wouldn't know good code from bad, but he gave them very high regards.
That was over 18 months ago, and my experience with Kris and the rest of the talPor team has been exceptional, so good in fact, I plan on making them a permanent part of my team. This is after I've gone through dozens of TERRIBLE programmers in the last 8 years. These guys are so good, I almost don't want to let word out so I can keep them for myself. Shhhh...”
GEORDIE WARDMAN
WaveReview Founder

Information


January 2013
Desktop, Web Mobile
UX Art Direction, Web Development